Frequently Asked Questions (FAQ)

This includes the most asked questions of all time

Why some users do not see all the suppliers/clients or the Inventory Locations in the drop-down list before creating a Document?
Because most probably they do not have the required permissions to create a Document for those suppliers/clients or Inventory Locations. T...
Wed, 11 Mar, 2015 at 2:52 PM
I need to apply my business template in the printouts. Can I change the default appearance of the printouts?
We provide a very convenient way to fully customize the looks of Documents (Goods Out/In, Invoices, Sales Quotes, Sales/Purchase Orders). To do so, nav...
Tue, 5 Sep, 2017 at 2:54 PM
What is the Clipboard and how can I use it?
The Megaventory Clipboard is a list where products can be added dynamically from any page that includes a list of products. Then, the products...
Fri, 20 May, 2016 at 3:09 PM
Do you support serialized inventory (serial numbers)?
Yes, we do support serialized inventory (serial numbers).  This is a feature you need to activate before you can use it. That is possible by going t...
Tue, 3 Jan, 2017 at 10:19 AM
Does your system integrate with any other marketplaces aside from Magento?
Currently, we are offering an integration with Magento. Also, Megaventory has recently partnered with Zapier, an online platform that allows you to intercon...
Thu, 12 Mar, 2015 at 5:28 PM
Is Megaventory integrated with any accounting software such as Quickbooks or Xero.com?
Currently, we do offer an integration with accounting package Quickbooks Online. You can read more about it here. Accounting integration is on the way f...
Wed, 4 Jan, 2017 at 11:52 AM
How can I add a service to Megaventory?
Megaventory can also handle tracking of services such as shipping, per hour service etc. This is handled as follows: Create a SKU code ...
Wed, 11 Mar, 2015 at 5:30 PM
How can I apply a lump sum (total) discount at the end of a document (such as a Sales Order) instead of a per row discount?
You can use a discount SKU  (Create a SKU code (virtual/service) and give it an appropriate name: (eg: 99_001, 99-002 etc., here we assume all "service...
Mon, 2 Mar, 2015 at 12:51 PM
Can I use Megaventory to receive/order items in boxes/palets/crates and sell them individually?
(Note: to be able to use Bills of Materials and Work Orders you need to have activated the Work Order module by going to Your Profile > Billing and Admin...
Thu, 14 Apr, 2016 at 4:26 PM
How to delete or cancel a Sales or Purchase Order that has been shipped or received and invoiced?
(This article refers to the old interface version - snapshots may be slightly different than what you're seeing but the core functionality still appl...
Mon, 26 Jun, 2017 at 10:32 AM