Frequently Asked Questions (FAQ)

This includes the most asked questions of all time

How to correct quantity or price in a Sales or Purchase Order that has been FULLY shipped or received and invoiced?
(This article refers to the old interface version - snapshots may be slightly different than what you're seeing but the core functionality still applie...
Fri, 4 Aug, 2017 at 8:39 AM
How to correct quantity or price in a document (Goods Out and/or Invoice)
The quantities and the prices in an closed Document are not editable. You will need to cancel the issued documents and create a new one where you will be ab...
Mon, 11 Apr, 2016 at 3:23 PM
How to check my Stock Level as of a past date?
Megaventory keeps historical data and allows you to check what you stock was at a past date.  You can do this by using the Inventory Value report un...
Thu, 21 Jan, 2016 at 1:08 AM
How should I add shipping cost to a sales order?
If you want to charge the shipping cost to your client you need to add it as a 'virtual' SKU in an separate row of the order.  In order to b...
Tue, 2 Feb, 2016 at 2:30 PM
How to reset your database to remove the preloaded data
Megaventory comes with some preloaded data to help you evaluate the app more easily.  The admin of the account can easily reset the database and start work...
Thu, 18 Feb, 2016 at 12:27 PM
Does Megaventory support batch/lot numbers and expiry dates?
Megaventory supports batch (or sometimes called lot numbers) - which are usually associated with the need to track expiry dates - in a limited manner.  ...
Thu, 5 May, 2016 at 1:15 PM
Is Megaventory compatible with Windows / OS X / Linux?
Megaventory is purely web-based so it is compatible with any operating system able to run a modern browser. Any recent version of the Windows operating syst...
Wed, 2 Mar, 2016 at 10:11 AM
Can Megaventory handle and track damaged/faulty/waste/used goods?
There are many ways which Megaventory can support tracking damaged/faulty/waste/used products. Here are a couple of suggestions - we're using damaged a...
Fri, 4 Aug, 2017 at 8:47 AM
Is it possible to convert or link a sales document to a purchase document?
Typically, sales and purchase documents are not directly linked. However, it is possible to transfer the products from a sales document to a new p...
Thu, 28 Jul, 2016 at 12:32 PM
How do I customize the payment terms?
To customize the Payment Terms go to Profile Icon > Account and Billing > Localize Megaventory. Look for the payment terms and simply change them b...
Tue, 31 May, 2016 at 10:18 AM