Frequently Asked Questions (FAQ)

This includes the most asked questions of all time

How to trace orders or invoices that are paid or unpaid?
To trace the orders/invoices that hare paid (or unpaid) there are two choices:  - The first one is to use the custom order flags feature. You can re...
Thu, 10 Aug, 2017 at 12:29 PM
Can I use one Megaventory account to handle multiple companies?
This is partially supported. To handle this scenario multiple document types (one set of document types) per Company have to be created. For example: Fo...
Wed, 17 May, 2017 at 8:02 PM
How to correct quantity or price in a Sales or Purchase Order that has been PARTIALLY shipped or received and invoiced?
This scenario typically comes up when a customer has already received some of the items in their Sales Order and are requesting a change to the items they a...
Fri, 4 Aug, 2017 at 8:38 AM
Unable to cancel a document. What to do?
While you are trying to cancel a document, you may receive the following message:"You cannot issue this Document as there is not enough availability in...
Thu, 7 Sep, 2017 at 4:29 PM
How to export my orders (CSV, PDF, .xls)?
To export a selected list of orders, first of all, you need to open the related bookmark card in your Megaventory account. In the following example, we have...
Fri, 15 Sep, 2017 at 3:11 PM
How to add a service
In Megaventory, a service is considered any non-physical product that is charged but there is no stock reduction when a sale is made. Therefore, under t...
Fri, 20 Oct, 2017 at 4:11 PM